FAQ
Questions, answered before you sign up.
The honest version: what TruePermit does today, how it's priced, and why the numbers hold up under an audit.
Which obligations does TruePermit track?
Federal authority (USDOT, MC, UCR, MCS-150, 2290), IFTA and IRP, every state weight-distance tax (Oregon Weight-Mile, NY HUT, KY KYU, NM WDT, CT HUF), CARB and hazmat registrations — resolved to your operation by deterministic rules — plus a tracking catalog of 30+ permit and filing types, oversize/overweight permits included, each with its own renewal reminder.
Do you file my returns for me?
No. TruePermit prepares the return and a filing packet in the form's own column order, and you (or whoever files for you) submit it through your base state's portal; the filing tracker then records when it went in, when it was paid, and the confirmation number. Direct e-filing is on the roadmap.
What files does it read?
Your ELD's state-mileage (IFTA) report and your fuel card's transaction statement, exported for the quarter from any vendor, as CSV or Excel (.xlsx or .xls). On a paid plan it also reads the fuel card's PDF statement. You can run both files through the free check first, with no account and nothing saved; in the account, every row is shown for you to check before anything is saved. No files to hand yet? Load a sample quarter in one click.
My ELD already produces an IFTA report. Why would I need this?
That report is one of the two inputs, not the return. It carries your miles by state; the return also needs the quarter's gallons by state from your fuel card, the official rate for each state and quarter, the net tax or credit per state, and a check that the two files agree. TruePermit takes the ELD report and the fuel-card statement as they come, reconciles them, and produces the IFTA return, the weight-distance returns for the states that have them (NY, KY, NM, OR, CT), and the filing packet. If your ELD's report is all your base state asks of you, you don't need us for IFTA.
Can I pay for just one quarter?
Yes. A quarter pass opens the full return for one closed quarter: every IFTA line by state, every weight-distance return, the filing packet PDF and the CSV. It is $29 for a fleet up to 3 trucks, $89 up to 10 trucks, $139 up to 25 trucks, paid once, and nothing renews. You buy it from the free check's result or from the locked taxes page in a free account.
I prepare IFTA for other carriers. Is there a plan for that?
Yes. A preparer account holds every client carrier you file for, each as its own account: $49 a month for up to 20 client trucks in total, $99 for up to 50, with no per-return fee. The Q4 2026 return is free for your first 3 clients.
How long are my records kept?
As long as your account is open. An IFTA audit can reach back four years, and most ELDs keep far less, so every trip and fuel line you import stays on file and the audit archive dates each quarter's keep-until. Each quarter's trips, fuel and vehicles download as CSV on every plan (the computed return on paid plans), so you hold your own copy too.
Is the mileage audit-ready?
Yes. Per-jurisdiction miles come from your ELD's own state-mileage records, or, for a trip you plan, from a commercial truck-routing engine, and they are checked against your fuel the way an auditor would: fleet MPG, fuel bought where a truck ran no miles, units out of line with the rest.
How does pricing work?
Two ways. A quarter pass is a one-time $29–$139 by fleet size for one closed quarter's full return. A plan is a flat monthly base that covers a set number of trucks every quarter: Solo is free for 1 truck, Starter is $25 for up to 3, Growth is $75 for up to 10, Business is $120 for up to 25. Beyond the included trucks you add more at a per-truck rate ($6–$8, lower on higher tiers). Fleets past 25 trucks move to Enterprise.
What's the difference between the tiers?
Solo gives you authority monitoring, the deadline calendar, alerts, the applicability list, and the compliance map. Paid tiers add the part that saves your weekend: the IFTA and state mileage-tax returns from your ELD and fuel-card files (PDF fuel statements included), the truck route planner, and the AI Copilot, with document extraction and more from Growth up. Compliance and tax calculations are always unlimited; the AI Copilot and PDF reading run on a monthly credit allowance (50 / 400 / 1,000 by tier) that you can top up anytime.
Can the AI Copilot get my tax numbers wrong?
The Copilot never computes taxes or eligibility itself. It calls the same deterministic engines as the dashboard and reports what they return, so an answer in chat matches the number you'd file, and it won't invent figures.
Are the tax rates the official ones?
Yes. IFTA fuel rates use the official quarterly IFTA matrix, and the five state weight-distance schedules (Oregon Weight-Mile, NY HUT, KY KYU, NM WDT and CT HUF) use each state's official published rates. TruePermit prepares the numbers for your review and never auto-submits them, so you confirm before filing.
Still have a question? Talk to us or browse the compliance guides.
See your quarter in the next two minutes.
Upload the two files your ELD and fuel card already export. The net, the fleet MPG and the audit checks are free, with no account. The full return for that quarter is $29, one time.

